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Business process automation (BPA) is one of the most popular technologies for businesses who want to boost efficiency and improve productivity. Business leaders are often afflicted by the rapid pace of changes in the marketplace and customer demands.

A popular saying in the BPA world is “don’t open the cow’s way.” The meaning is that automating a procedure without first looking at how it can be improved or changed, may simply make it easier to fix any flaws and lead to poorer results. To achieve success, legal firms should adopt a logical, thorough plan that starts small, and then scales up by launching pilot projects. Establishing a standard operating procedure clearly defining the roles of people who use the technology and ensuring that staff are properly trained will all help in the successful implementation.

Law firm management software can be an excellent option to streamline a business’s daily operations. It helps to improve efficiency and permit attorneys to perform more billable work and reduce the risk of a breach of compliance. In the same way it’s essential to know what can’t be automated, and when human interaction is essential.

In a highly competitive market it is becoming easier than ever before for customers leave if they’re frustrated or unable to get their work done. To remain competitive, finding and acting upon efficiencies like these will only get more important. The following processes are perfect options for automation in law firms.